What We Believe



North Star is small enough to know you and large enough to serve you. We love this region in Northern Minnesota as much as you do.
minnesota credit union

RICH CRETTOL, CEO

Message from our CEO

“I am humbled by the continual support from our membership.”

As we celebrate more than 80 years of being in business, I’d like to take this opportunity to mention that it is a privilege to serve the members of North Star Credit Union as Chief Executive Officer. I am humbled by the continual support from our membership and our community. Because of your trust in our company, we have seen tremendous growth over the past decade. A few of the accomplishments I am most proud of include our name change from Cook Area Credit Union to North Star Credit Union, more than quadrupling our workforce from 6 to 28, and the addition of our three new branches of our Minnesota credit union located in Nashwauk, Duluth, and Brooks. Each day, we work to serve you—our members—while maintaining a commitment to our mission and values. Thank you for being a member of our financial family. I hope you feel a sense of pride knowing when you choose North Star Credit Union you are resolving to strengthen your financial security and your community.

Home Loan Northern MN

“North Star Credit Union helped me own my home.”

North Star made my home ownership dream come true. Steph was helpful and professional. I tell everyone to join my Minnesota credit union.

— Kaileen, NSCU Member since 2002

We’ve always been about community

From our humble beginnings as Northern Farmer’s Co-op Credit Union in 1939, NSCU is—and always has been—committed to living our values. When you take a look at our history, our care for community runs deep.

1939

North Star Credit Union opened in 1939 as Northern Farmer’s Co-op Credit Union, sponsored by the Northern Farmer’s Co-op Society.

1994

The Credit Union was based out of the Co-op Store in Cook until it burned down in October 1994.

1996

After operating out of the BIC building for some time, the Credit Union was able to relocate in January 1996 to Main Street, where it currently stands. That was the beginning of our story of who we are. Once relocated North Star extended its field of membership to Lake Country Power members.

2012

To accommodate our growing membership, we expanded our building in 2012.

2013

We broadened our field of membership once again; this time allowing students, family, volunteers, and staff of school district 2142 to join.

2014

We created a student focus Group called “The B.O.S.S” (Bunch of Students Saving) at the North Woods School. With their help, we successfully opened its a student branch in the North Woods Campus called “The Money Cave”.

2015

On June 1, 2015, Cook Area Credit Union changed its name to North Star Credit Union. Our new name is representative of our vision: to build thriving communities across Northern Minnesota. We are proud of our history and growth in the Cook community, and we are confident we can help other communities thrive.

2015

We are awarded the National winner of the Desjardin Award for financial education.

2017

We welcomed three additional branches through merger, now proudly serving members in Nashwauk, Duluth, and Brooks communities, as well as our hometown of Cook. The mergers offered more opportunities for our members and surrounding communities to benefit from the cooperative spirit.

2017

We are awarded the National winner of the Desjardin Award for financial education.

2018

We are awarded the National winner of the Desjardin Award for financial education.

2018

In October 2018 , to allow us to better serve the members of our new communities, the Minnesota Department of Commerce granted NSCU expanded field of membership to the counties of St. Louis, Itasca, Carlton, and Red Lake

2019

We are awarded the National winner of the Desjardin Award for financial education. National Honorable Mention.

2020

We are awarded the National winner of the Desjardin Award for financial education.

2021

We are awarded the State of MN winner of the Dora Maxwell Social Responsibility Community Service Award for its social responsibility projects within the community.

What makes us different

our core values

Teamwork

We believe in improving the member experience at our Minnesota credit union through a team-centered approach. Learning from each other in a cohesive, positive environment, we work through our differences and utilize each other’s strengths.

Integrity

Professional integrity isn’t just a concept—it’s something we’re putting into practice daily. We maintain honesty and ethical principles in our personal decision making process.

Excellence

Our team provides excellence by continually developing ourselves, as well as our methods. We take advantage of technological advancements that improve our member services, as well as employee learning experiences.

Accountability

Each team member values our individual responsibilities to make good decisions. We all hold ourselves and each other accountable—both to each other and to our valued members of our Minnesota credit union.

Respect

Value the member and co-worker’s as an individual in need of our support. Recognize and value each other’s uniqueness and individual responsibility to the team. Consider differing viewpoints and learn each other’s differences to ultimately benefit our members’ experience.

minnesota credit union - NSCU team
minnesota credit union - NSCU team

Join Today!

3 EASY WAYS

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JOIN ONLINE

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STOP BY A BRANCH

3

CALL US

(218) 666-5940

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