Scammers Can Target You and Your Loved Ones

North Star Credit Union (NSCU) wants members to be aware of recent scams.

We want to remind our members that NSCU will not send emails or mail requesting account information, stated Jennifer Stedt, chief executive officer of NSCU. If there is any question, please do not hesitate to contact any of our branches directly.

Recently some members reported receiving mail about mortgage loans requesting immediate action. It was written in the letter that the homeowner’s property warranty is going to expire. It has the return address Cook Area Credit Union, which is NSCU’s previous name in Cook. It also has a number to call.

NSCU states not to call this number. Mortgages are a matter of public record, which is how scammers get this information. This means that scammers can target anyone.

To report scams, please reach out to the Federal Trade Commission (FTC) online at Report the scam to the FTC online, or by phone at 1-877-382-4357 (9:00 AM – 8:00 PM, ET).

The FTC accepts complaints about most scams, including these popular ones:

• Phone calls 
• Emails
• Computer support scams
• Imposter scams
• Fake checks
• Demands for you to send money (check, wire transfers, gift cards)
• Student loan or scholarship scams
• Prize, grants, and sweepstakes offers